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A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you read more
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
Business more than any other occupation is a continual dealing with the future; it is a continual calculation, an instinctive read more
Business more than any other occupation is a continual dealing with the future; it is a continual calculation, an instinctive exercise in foresight.
Show me the business man or institution not guided by sentiment and service, by the idea that "he profits most read more
Show me the business man or institution not guided by sentiment and service, by the idea that "he profits most who serves best," and I will show you a man or an outfit that is dead or dying. -B. F. Harris.
Business dispatched is business well done, but business hurried
is business ill done.
Business dispatched is business well done, but business hurried
is business ill done.
Look at a day when you are supremely satisfied at the end. It's not a day when you lounge around read more
Look at a day when you are supremely satisfied at the end. It's not a day when you lounge around doing nothing; it's when you've had everything to do, and you've done it.
Most of what we call management consists of making it difficult for people to get their work done.
Most of what we call management consists of making it difficult for people to get their work done.
Despatch is the soul of business.
Despatch is the soul of business.
Business without profit is not business any more than a pickle is candy.
Business without profit is not business any more than a pickle is candy.
One of the true tests of leadership is the ability to recognize a problem before it becomes an emergency.
One of the true tests of leadership is the ability to recognize a problem before it becomes an emergency.