Nothing endures but personal qualities.

Nothing endures but personal qualities.

Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

The qualities most needed are charity and tolerance, not some form of fanatical faith such as is offered to us read more

The qualities most needed are charity and tolerance, not some form of fanatical faith such as is offered to us by the various rampant isms

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

A country can be judged by the quality of its proverbs.

A country can be judged by the quality of its proverbs.

Quality is not an act, it is a habit.

Quality is not an act, it is a habit.

Quality has to be caused, not controlled.

Quality has to be caused, not controlled.

One of the qualities of liberty is that, as long as it is being striven after, it goes on expanding. read more

One of the qualities of liberty is that, as long as it is being striven after, it goes on expanding. Therefore, the man who stands in the midst of the struggle and says, "I have it," merely shows by doing so that he has just lost it.

To affect the quality of the day, that is the highest of the arts.

To affect the quality of the day, that is the highest of the arts.