Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

I think there is only one quality worse than hardness of heart, and that is softness of head.

I think there is only one quality worse than hardness of heart, and that is softness of head.

The trouble with the public is that there is too much of it; what we need in public is less read more

The trouble with the public is that there is too much of it; what we need in public is less quantity and more quality.

The quality of life is determined by its activities.

The quality of life is determined by its activities.

The best ad is a good product.

The best ad is a good product.

Endurance is the crowning quality, And patience all the passion of great hearts

Endurance is the crowning quality, And patience all the passion of great hearts

Quality begins on the inside... and then works its way out.

Quality begins on the inside... and then works its way out.

Men of quality are not threatened by women of equality

Men of quality are not threatened by women of equality

The chief ingredients in the composition of those qualities that gain esteem and praise, are good nature, truth, good sense, read more

The chief ingredients in the composition of those qualities that gain esteem and praise, are good nature, truth, good sense, and good breeding