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Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
I think there is only one quality worse than hardness of heart, and that is softness of head.
I think there is only one quality worse than hardness of heart, and that is softness of head.
There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper.
There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper.
Ironically, rural America has become viewed by a growing number of Americans as having a higher quality of life not read more
Ironically, rural America has become viewed by a growing number of Americans as having a higher quality of life not because of what it has, but rather because of what it does not have!
... I believe the best test of a model is how well can the modeler answer the questions what do read more
... I believe the best test of a model is how well can the modeler answer the questions what do you know now that you did not know before and how can you find out if it is true?
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
No question is so difficult to answer as that which the answer is obvious.
No question is so difficult to answer as that which the answer is obvious.
Nothing endures but personal qualities.
Nothing endures but personal qualities.
To find the exact answer, one must first ask the exact question.
To find the exact answer, one must first ask the exact question.
