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A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you read more
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
Whenever an individual or a business decides that success has been attained, progress stops.
Whenever an individual or a business decides that success has been attained, progress stops.
The most important quality in a leader is that of being acknowledged as such. All leaders whose fitness is questioned read more
The most important quality in a leader is that of being acknowledged as such. All leaders whose fitness is questioned are clearly lacking in force.
Do more than is required. What is the distance between someone who achieves their goals consistently and those who spend read more
Do more than is required. What is the distance between someone who achieves their goals consistently and those who spend their lives and careers merely following? The extra mile.
Getting money is not all a man's business: to cultivate kindness is a valuable part of the business of life.
Getting money is not all a man's business: to cultivate kindness is a valuable part of the business of life.
He and I had an office so tiny that an inch smaller and it would have been adultery.
He and I had an office so tiny that an inch smaller and it would have been adultery.
People will buy anything that is 'one to a customer.'.
People will buy anything that is 'one to a customer.'.
Business is a game, the greatest game in the world if you know how to play it.
Business is a game, the greatest game in the world if you know how to play it.
The purpose of business is to create and keep a customer.
The purpose of business is to create and keep a customer.
