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If you're not serving the customer, you'd better be serving someone who is.
If you're not serving the customer, you'd better be serving someone who is.
More business is lost every year through neglect than through any other cause.
More business is lost every year through neglect than through any other cause.
He that is rich is wise.
He that is rich is wise.
The boss must first distinguish between action information and status information. He must discipline himself not to act on problems read more
The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure.
Money is better than poverty, if only for financial reasons.
Money is better than poverty, if only for financial reasons.
He that maketh haste to be rich shall not be innocent. [Proverbs 28:20].
He that maketh haste to be rich shall not be innocent. [Proverbs 28:20].
Perhaps the most widespread misunderstanding of economics is that it applies solely to financial transactions. Frequently this leads to statements read more
Perhaps the most widespread misunderstanding of economics is that it applies solely to financial transactions. Frequently this leads to statements that "there are noneconomic values" to consider. There are, of course, noneconomic values. Indeed, there are only noneconomic values. Economics is not a value itself but merely a method of trading off one value against another.
You read a book from beginning to end. You run a business the opposite way. You start with the end, read more
You read a book from beginning to end. You run a business the opposite way. You start with the end, and then you do everything you must to reach it.
The manager with the in basket problem does not yet understand that he must discipline himself to take care of read more
The manager with the in basket problem does not yet understand that he must discipline himself to take care of activities that fail to excite him.
